Privacy Policy

At Rackshop Australia, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when using our website.

Information We Collect

When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details. We also collect non-personal information such as your IP address, browser type, and device information.

How We Use Your Information

We use the information you provide to process your orders, communicate with you about your purchases, and provide customer support. We may also use your information to improve our website, personalize your shopping experience, and send you promotional offers or newsletters if you have opted in to receive them.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

Security Measures

We implement a variety of security measures to protect your personal information. We use industry-standard encryption technology to ensure the secure transmission of your data. Our website is also regularly scanned for vulnerabilities and malware to maintain a safe shopping environment.

Cookie Policy

We use cookies to enhance your browsing experience and provide personalized content. Cookies are small text files that are stored on your device when you visit our website. By using our website, you consent to the use of cookies as described in our Cookie Policy.

Updating Your Information

If you need to update or correct your personal information, you can do so by logging into your account or contacting our customer support team. We will promptly update or delete your information upon request, unless we are required to keep it for legal or administrative purposes.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@rackshop.com.au.

Thank you for trusting Rackshop Australia with your personal information. We are committed to protecting your privacy and providing a secure online shopping experience.